Please Note if the player or coach picture does not appear on the Passcard pdf file (but does display on the roster) then go to the Youth Players page or Adult Page(for coaches), locate the picture and click on it, pick the "Crop" option, re-crop the picture and then save it". If the picture still doesn't display on the passcard we suggest you re-upload a new photo of that player or coach. If you still have a problem with it please send an email to support@sportsmanager.us along with your site link, the name of the player or coach and the season and age group.